Services and Rates
Comfort Zone Critter Care offers Fear Free®, force-free, positive, reward-based dog training, dog walking, and pet sitting in your pet’s comfort zone – your home!
I offer a variety of Pet Sitting and Dog Walking services at competitive rates, whether you are away for a workday or traveling for work or pleasure. I can also check in on your pets during the day while you work (whether from home or while you are at the office) to provide them with the necessary exercise and enrichment to keep them happy. I provide care for a variety of critters, such as small animals, exotics, cats, and dogs.
My pet sitting and dog walking service area is limited to a five-mile driving radius from my home office in Lancaster, and includes, but is not limited to: Depew, Elma, Lancaster, S. Cheektowaga, and West Seneca, NY.
As a professional dog trainer, I offer private lessons in your home (or an agreed-upon location). This is perfect for those dogs who are not comfortable with a group class setting, or if attending group lessons won’t fit into your busy schedule. I am a Fear Free Certified dog trainer, which means I look after your dog’s physical and emotional well-being. I do not use any shock, prong, or choke collars in my training. I use positive training methods only, to not harm your dog, your relationship with your dog, or put you in harm’s way. I want your dog to be a great companion and a member of your family, not a robot without any personality!
I service the Western New York region for dog training.
Holiday Service Fees
Comfort Zone Critter Care will charge an additional $15.00 Holiday Service Fee per day on the holidays listed below:
– New Year’s Day
– Easter
– Memorial Day
– Fourth of July
– Labor Day
– Thanksgiving
– Christmas Eve
– Christmas Day
– New Year’s Eve
Other Information
I accept Visa, MasterCard, American Express, and Discover.
I also accept PayPal, Venmo, checks, or cash as forms of payment.
*All services are subject to 8.75% sales tax.
*Prices are subject to change at any time. Additional fees may apply. If you would like to request information regarding my pet sitting, dog training, or dog walking services, please contact me.
*Please book early for pet sitting on Holiday weeks/weekends.
*Holiday Bookings: A 100% non-refundable payment must be received before I will secure the dates you need pet care coverage for during this time.
*Holiday Cancellations: If the client cancels seven days or less before any holiday, Comfort Zone Critter Care charges the client for 50% of the remaining balance of the visits booked.
*All services subject to availability
*Comfort Zone Critter Care has the right to raise its rates at any time
*Call or email for a more detailed description of services and pricing
*Payment is due in full before, or at the time of, the first visit if you are an existing pet-sitting/dog-walking client. For new pet sitting/dog walking clients, payment is due in full for the first booking at your consultation.
*Payment for the Initial Behavior Consultation is due in advance. I have a limited number of spaces for consultations, and you’re reserving one of them. Payment can be made by credit card, Venmo, or PayPal to reserve your time slot.
Cancellations:
Comfort Zone Critter Care requires a 2-day notice of cancellation for petting sitting services. If less than a 2-day notice is received, then it will result in the client receiving a bill for 20% of the fee for the services booked.
Holiday pet-sitting cancellations require a one-week notice. If less than a one-week notice is received, then it will result in the client receiving a bill for 50% of the fee for booked services.
For the Thanksgiving and Christmas Holidays, I require a 100% non-refundable payment. If the client cancels services, there will be no refunds or credits.
Comfort Zone Critter Care requires dog-walking clients to cancel before 8 a.m. in order to be credited to their account. Refunds will not be given for services paid in advance, they will be credited toward future visits. If the walk/visit is not canceled prior to 8 a.m., no credit will be given.
Comfort Zone Critter Care requires a Training Client to give at least 24 hours of cancellation notice. If the Client is not present at the time of the scheduled appointment or does not give at least 24 hours of cancellation notice, session fees are still due. For a package deal, the missed session will still be counted as one session.
Should you tip your dog trainer or pet sitter? If the client received exemplary service, it is appropriate (and much appreciated!) to tip your pet sitter or dog trainer 10-20% of the total bill. As your pet sitter or dog trainer, I show a great deal of love and care towards your pet(s) or home, and frequently go “above and beyond” the call of duty.
“Dana is such an amazing human and our dog loved her! We had Dana come over for an hour to spend time with our Frenchie and to give him his dinner and his medication when we were away for an evening.
-Kelly Koestler
Our dog usually doesn’t eat for other people and you know our dog loved Dana because he ate his entire dinner for her! She sent us a couple of text updates during her visit. Her initial meet up was extremely thorough. She has the experience and the education that made us very comfortable when it came to taking care of our dog. We will 100% reach out to her in the future for anything and we cannot recommend her enough!”
